Important Notice Regarding Phishing Messages

Recently, we have noticed numerous reports of fraudulent messages being sent to customers who made reservations through online booking sites such as Booking.com and Expedia. These messages aim to redirect them to phishing sites.

Please note that:
・We will never ask for your personal information, credit card details, or payments via email or chat.

・Messages with links to complete your reservation won’t be sent from us.

Please do not click on any links and attachments included in these messages.

While we are working closely with service providers to enhance our security measures, we kindly ask our customers to be cautious and avoid engaging with such emails or messages that request this type of information.

If you receive any suspicious emails or messages, please delete and block them as well as contact us for further assistance.

Thank you for choosing us, and we appreciate your understanding and cooperation.